Employee Self Service Troubleshooting

Browser Flickers and goes back to login:

   If you are having problems getting into the Employee Self Service Page where you put in your login information and password and you click login and it flashes back to the login page.

We have some settings that you can change to allow you in.

• Open Internet Explorer
• Go to tools and then internet options
• You will next want to go to the middle of the screen to temporary internet files is located and click on the settings button.
• In the upper portion on the box is a menu to check newer version of stored page.  You will want to check on every visit to the page.
• You will want to click ok.
• Here you can click the OK button and it will take you back to your browser.  Close your browser and re-open it and attempt to go to the Employee Self Service web site.

 If that does not work continue on with these steps below: 

• Open Internet Explorer
• Go to tools and then internet options
• Click on the content tab and then click certificates
• Next you want to click on advanced which is in the middle left hand corner of the box.
• You will want to make sure that you have server and client authentication checked off.
• You will want to click ok.
• Click close to close the content menu
• Here you can click the OK button and it will take you back to your browser.  Close your browser and re-open it and attempt to go to the Employee Self Service web site